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Crossover health how to#
Crossover health series#

Crossover health series#

The San Clemente-based startup netted $168 million in Series D funding just this week, and its burgeoning success speaks to a larger trend that could change how U.S. And its new venture with Amazon is about to make it even bigger.

51:40 – Patient Experience: How Crossover got a Net Promoter Score north of 90.Once an obscure health care company, Crossover Health has netted some of the biggest names in technology.47:39 – Implementing a value-based cap to dissuade overbilling.Crossover is strongly against fee for service. 46:35 – ‘Fee for Service’ creates an environment to rush patient visits.45:24 – How Crossover bills for its services.44:08 – The goal is to allow our patients to create trust with our recommended doctors.38:34 – Crossover Pricing Studies: How the economics of primary care help companies reduce their downstream costs.37:50 – Primary Care Doctors went above and beyond during COVID: “They were in it for the right reasons and didn’t turn away patients.”.35:40 – Reaching out to 100,000 members to ensure they had care during COVID-19.34:12 – How did COVID-19 impact the utilization of virtual primary care?: “We could still operate and serve patients remotely.”.32:00 – Creating a new offering with virtual primary care.30:00 – Sherpaa Acquisition: How Crossover is acquiring companies to help deliver their triple aim.26:00 – Creating “Touch Points” with a patient: “Regular” is about having a relationship with a patient, rather than infrequent check-ups.

Crossover health how to#

22:20 – Integrated Care Teams: How to analyze what a patient needs and then deploy a team to create the outcomes needed.

18:00 – The Foundation of Primary Health: How Crossover is able to provide virtual primary care in all 50 states.

14:48 – Crossover Health: How they transitioned into focusing on primary care by securing a deal with Apple.

Doctors can’t provide quality if they’re seeing 30 patients a day.

11:20 – The system is lowering the quality of care.

8:12 – The Primary Care Crisis: Primary Care is the speedbump to the expensive healthcare industry.

7:16 – It’s less about the health insurance, and it’s more about the quality of healthcare that’s having an impact on costs.

4:38 – Nate’s wife having rheumatoid arthritis exposed the inability between what insurance companies were capable of compared to doctors.

0:22 – Introducing Nate and Crossover Health.

How effective primary care can help companies reduce their downstream costs.

How integrating behavioral health and physical therapy into the Crossover model impacts patient care.

How Crossover Health creates a relationship between patients and doctors.How deals with Apple, Facebook and Amazon helped Crossover Health design a primary health model.Why rushed doctor visits equate to poor healthcare and how this impacts costs.What the Health 2.0 movement is and where it’s going.Here’s a glance at what you’ll learn from Nate in this episode: Tune in to hear about the evolution of the Crossover Health primary care model and how they are using a team based approach to deliver extraordinary care for their members.

In this episode, you’ll hear about some of the deficiencies in primary care today and why many large employers have started to engage in direct contracts with providers to offer improved primary care to their employees. Crossover Health is a national primary care medical group that connects employees with remarkable care options while helping employers take control of their healthcare spend. In this episode, Michael interviews Nate Murray, the Chief Business Development Officer at Crossover Health.